Terms Of Website Use & Privacy Policy

Terms of Website Use.

Thanks for dropping by our website. Our website content is for your general information and use only. It may change from time to time.

These Terms set out a legally binding arrangement for you to use our website. If you do not agree to these Terms, please leave. If you continue to use our website it will be on these terms.

  • If you enter any information about yourself on our website, including in any contact form, we will hold and use that information in accordance with our privacy policy.
  • Please check the service/product descriptions before purchasing and make sure they suit your requirements. Our Terms of Business for the supply of goods and services are available separately.
  • If this website uses cookies, you can decide which ones to allow.
  • The information on our website is designed to be a general guide. You should take specific advice about your situation before acting on any general advice given
  • This website contains material which is owned by or licensed to us. All of it is someone’s copyright. You may not copy or use all or part of the design or content of this site without our written permission. You can apply for this permission by emailing us letting us know exactly what you want to copy and why (you can email: support@speakerinsight.com).
  • You are only authorised to:
    • browse the site
    • contact us using the contact forms
    • comment on blogs (where commenting is permitted) is subject to moderation.
  • You must not attempt to distribute viruses, malware or other harmful code, send multiple requests for access and files to the point of overwhelming our server, attempt to distribute spam or unsolicited material via our site, or attempt to gain unauthorised access to our server, accounts, or networks.
  • When sharing a link to our site you must not suggest we promote or endorse any other business, product, or service, unless we have published that we do or you have obtained permission in writing from us to do this.
  • This website may also include links to other websites. They do not automatically signify that we endorse those websites. If you follow those links, our privacy and cookie policies (if any) cease to apply.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the jurisdiction of the country we are based in

We hope you find our website useful and helpful, and we always welcome comments as to how we may improve it. Please contact us using the details on this site.



Privacy Policy

Who we are

This is the privacy policy for Speaker Insight Ltd. (Company Number: 11727803).

Registered office address: 20-22 Wenlock Road, London N1 7GU

Email: support@speakerinsight.com

Who to contact regarding your data and privacy.

Please contact us using the details above.

The purposes for which we will use and process your data.

If you are a client we will process your data in accordance with the contract you have signed with us or the agreement you have made with us. We will also process your data in accordance with any legal obligations we have.

If you are a potential client we will only use your data in relation to providing you with details and information about the potential working relationship. If you do not become a client, any personally identifiable information we hold about you will be destroyed, unless you explicitly consent to us retaining that information.

If you have signed up to our newsletter or email list we will use your data only for that purpose.

We will inform you at the time of collecting your data what it will be used for.

The lawful basis for which we will process your information.

Under GDPR we have to make everyone whose data we hold or whose data we may be collecting aware of the lawful basis under which we will be processing your data. Speaker Insight Ltd will be processing your information under the lawful basis of:


As part of our contract to provide you with our services we will process your data for reasons of invoicing and payment and any legal obligations surrounding this such as for tax purposes.


When you sign up to any of our email lists or newsletters we will ask you for consent to contact you using the details given. You have the right to withdraw this consent at any time by contacting us via the details above.

Legitimate Interest.

There may be times when we use your information if we feel there is a reason of legitimate interest to do so. This means if we have some information which we feel could be useful to you or your business. For example, to inform you of changes to our privacy policy. We may also contact you to inform you of changes to our business or new services that we offer if we deem them to be relevant to you. We may from time to time send thank you cards or other small tokens through the post to the address that you registered with. You have the right to object to your data being used in this way and if you do object, please contact us via the details above.

Third parties.

Most of our data we collect directly from you.

The only time we receive data from a third party is when work is referred to us from another company, including our partners. The information we are given is minimal and only what is necessary to make contact with you; name and email address or phone number. In this situation, when we first have direct contact with you, we will ensure the information we have about you is correct and we will only use the data in relation to the work we are undertaking for you and on occasion under the lawful basis of legitimate interest as outlined above.

When we have a contract with you, on occasion we have to share some of your data with third parties in line with legal obligations such as for accounting and tax purposes. When doing this we will only share what is necessary.

We use third party software on occasion when processing some of your data. The software companies that we use comply with GDPR. They are:

ActiveCampaign (https://www.activecampaign.com/legal/gdpr-updates/gdpr-overview))
Dropbox (https://www.dropbox.com/en_GB/security/GDPR)
Facebook (https://www.facebook.com/business/gdpr)
Google Business and Data (https://privacy.google.com/businesses/compliance/)

Retention periods.

We will retain your information for as long as we feel it is relevant or necessary and we will check that your details are still correct if a significant period of time has passed since last contacting you.

If we have a contract with you and your details are relevant to us for tax purposes, we will keep your data for at least five years after the submission deadline of the relevant tax year.

Your rights and your data.

You have the right to request to see the information that we hold about you.

You have the right to rectification, which means the right to ask us to amend any data we hold about you which is not accurate.

You have the right to request that we delete your data. In some circumstances this may not be possible if we need to retain some of your data to comply with legal obligations that we have. We will notify you if this is the case.

You have the right to restrict processing which means to inform us if you only wish us to use your data for certain purposes. For example, if we are unable to delete your data because of tax purposes you can request that this is the only reason we will hold it and we will not contact you for any other reason.

You have the right to change or withdraw consent that you have given about how your information or data may be used.

If you wish to exercise any of your above rights please contact us via the details above.


If you have a complaint about how your data is being used by us, you have the right to make a complaint to The Information Commissioner's Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

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Page updated: 29 March 2021